Privacy policy

Personalization Files and Retention

When you personalize a product, we collect the photos, text, and instructions you submit to create your item and provide order support.

We retain copies of production files on company computers for three years from the date of your order to help resolve personalization questions, handle after-sales requests, and maintain production records. These files may contain your uploaded photos and personalized text.

Files stored by our upload service may have a different retention period from the production copies we retain.

To ask about your personalization files or request deletion, Email business@leperson.com and include your order number. Please contact us before returning any item. We will provide return instructions if a return is needed. We will review your request in accordance with applicable requirements.