Shipping & Production

Made Personal, Shipped with Care

Every Leperson item is personalized using the photos, text, and options you submit. All orders ship from China.

Design Proofs & Production

Production typically takes 1–2 business days after payment.

For complex designs, we’ll email you a design proof for approval before production. Please check your inbox and spam folder promptly. If approval is delayed, your production and shipping schedule may be extended.

Simple designs generally proceed directly to production without a proof. If we have questions about your photos or instructions, we’ll contact you by email.

Please review your photos, spelling, and selected options carefully before placing your order. If you notice an issue, contact us as soon as possible.

  • Standard shipping: 7–10 business days after dispatch.
  • Express shipping: 5–7 business days after dispatch.

Shipping times are separate from production time and any time needed for design approval. Business days exclude weekends and public holidays.

Delivery times are estimates and may be affected by customs processing, carrier delays, or peak seasons. Available shipping methods and charges are shown at checkout.

Tracking Your Order

Once your order ships, we’ll send a shipping confirmation email with tracking information.

Need Help?

Please contact us through our Contact page. For questions about an existing order, include your order number.